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Shipping Policy

As a website specializing in online sales: the speed of freight and the safety of goods arriving at the customer's hands are always our most important tasks.

We support global shipping. If you live in a remote area, your parcel may be forwarded to a local courier service. This will appear on your tracking form as a delivery event, and the order should be successfully delivered to you within 24 hours.
 
Shipping Questions:
 
1. What kind of shipping methods do you offer?
 
We offer our customers two types of shipping methods: The standard shipping method and the rush shipping method.
 
Shipping Method Destination Processing Time Shipping Time Shipping fee
Standard shipping United States 3-5 working days 7-10 working days $10
Canada 7-10 working days
Australia 7-10 working days
Others 8-15 working days
Rush shipping United States 3-5 working days 4-7 working days $15
Canada 4-7 working days
Australia 4-7 working days
Others 6-12 working days
We offer FREE Shipping on orders over $49.99.
 
Due to the impact of the COVID-9, our transportation time may be affected. We are deeply sorry for this.
 
2. How do I get the tracking information for my order(s)?
 
After your order(s) have been sent out, we will send you an email with the tracking information within 48 hours. If you have any questions about the shipping, please contact our customer service: [email protected]
 
3. How do I use the tracking number to track my order(s)?
 
The shipping company's site with the tracking number will be included in our email. Here we have listed some of the addresses of our freight partners:
 
DHL:
https://www.dhl.com/en/express/tracking.html
 
TNT:
https://www.tnt.com/express/en_us/site/tracking.html
 
UPS:
https://www.ups.com/WebTracking/track
 
All in tracking platform:
https://www.17track.net/en
 
Notices:
 
1. Barhomevip is not responsible for customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges even if the shipment is refused upon delivery.
 
2. We do not accept P.O. BOX or APO addresses, logistics companies refuse to deliver, and your order(s) is easily lost. If you insist on using the P.O. BOX address, no matter what kind of shipping cost you pay, it will take more than 15 days to receive the goods.
 
3. "Working days" are Monday-Friday excluding holidays.
 
4. The shipping time may vary depending on your destination, although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.

Our contact information:
Company: Hefei Shuolang E-Commerce Business Department
Telephone: +86 15105511410